Our Technical services division is one of the largest of its kind in the UK with an extremely diverse list of capabilities. We provide Technical Services to many of the UKs largest companies with each service being unique. At Rapid our Technical services division provides everything from facilities management, contractual support, server install, infrastructure specifying, cross platform active directory implementation, to very fast adhoc and break fix repairs. At Rapid we feel that we are uniquely positioned to work with our customers to meet their challenges and maximise their productivity.
Our service include;
RapidCare Support Contracts
RapidCare are support packages designed specifically for businesses with in excess of 5 workstations, providing an engineer call out service within 4 hours or 8 hours of logging the fault with our service team. These packages offer your business the ultimate maintenance solution for mission critical equipment and peace of mind in the event of equipment failure. They are designed to cover equipment that's downtime has impact on your business
RapidCare Installation
If you are looking to restructure, add new systems or to relocate, Rapid Group offer an installation service that will ensure your computer equipment and peripherals are quickly available and optimised for use. The benefit to our customers, is that we have many years of experience and the skills to get systems up and running, so they can focus on their business rather than losing valuable time.
RapidCare Support Points
The RapidCare Support Points scheme offers you highly flexible support for operating systems and selected popular applications. Working much like a telephone card, points only expire after 2 years and they are debited only when used - this means that you are not tied in to expensive annual support contracts.
Specialist Services
Rapid Group can offer a wide range of specialised services to customers. Through our extensive range of industry leading consultants we can provide services such as;
Active Directory integration and Data Migration
Rapid Group's Technical Team can assist you with the Planning and deployment of a Shared Directory Domain. No more need to isolate you Apple OS based Workstations on their own sub-net. With a wealth of knowledge within multi OS environments, Rapid Group can either help you plan your project, or install, configure and then give you training. Offering you the complete Apple Integration Solution into your Enterprise environment.
Applied Training
Applied Training is customised to each company and each individuals requirement to ensure they unlock the full potential of each software package they use.
- Apple Mac OS X
- Essential Mac Troubleshooting
- Mac OS X Server Network Manager
- Quark Xpress
- Adobe Photoshop, Illustrator, InDesign, Acrobat
- Filemaker
Network Cabling
Rapid Group can offer a range of networking services on all aspects of network infrastructure including cabling systems and network hardware.
