Privacy of personal information
In order to process requests, or orders, we ask you for certain personal information, such as your name, address, email address and payment details. We protect the privacy of this information using our highly secure password-protected servers, which are hidden behind our state-of-the-art firewalls. The firewalls provide access control to our network, thereby protecting against unauthenticated logins into machines on our network.
In addition, like most other e-commerce web sites, our site uses "cookies". These are small files placed in your browser to keep track of your time spent on our site. The text in a cookie, by itself, only tells us that you have visited our site before. A cookie generated by our site contains no information about you and does not gather information from your computer about you. It contains only an alphanumeric ID that, for example, allows you to retrieve your shopping basket. In this way, the cookie lets you continue shopping where you left off on your last visit, rather than requiring you to start again from scratch.
Use of your personal information
When you register on our site, we give you the option to choose not to receive any follow-up online marketing or promotional information. If you choose to opt out, your information will be kept secure and will not be used for marketing purposes nor provided to any third party.
If you choose to be kept informed of our promotions, you may receive follow-up emails giving details of price reductions and special offers. At any time, if you decide that you no longer wish to receive these offers, you can request to unsubscribe by simply following the link at the end of the email or emailing mailings@rapidgroup.net with the subject as unsubscribe.
If you are still uncomfortable placing your order over our secure site, you can place a telephone order by calling our sales line on 01252 788222.
